Please make your reservations by three days prior to the requested date of your visit.

First, an automatic reply e-mail will be sent to you upon completion of your application.
The person in charge of the workshop will then confirm the details, and contact you via e-mail within 3 business days (10:00 to 18:00, Monday through Saturday, except for the New Year's holidays).
Please kindly be noted that it might take longer during the on season.
*If you use a smartphone, please kindly make sure that it allows you to receive messages from studio@ozuwashi.net.
If you cannot find our e-mail in your inbox, please kindly check the junk mail folder or trash box.

Please pay by cash at the studio. If you would like to pay by credit card,please let the staff know. He/she will show you to the cash register in the store.

Please contact us in case you would like to change or cancel your reservation.
Please kindly be noted that there will be a 100% cancellation fee for late cancellations or changes made after 18:00 the previous day or no-shows.

The English level of our staff is intermediate or elementary.
We recommend that you arrange an interpreter if necessary.

You are welcome to take photos and videos in the Handmade Washi Experience Studio.
For other areas, photography and filming are basically prohibited, especially in the following areas:
1. Areas with prohibition signs
2. Videos and artworks shown in the museum and gallery
3. Inside the shop (except for examining products)

Please contact us in advance if you need a photography or filming permit for commercial use.
We appreciate your kind understanding and collaboration.